Alford Community Campus: Customer Survey

Thanks for getting this far. Please complete the survey to help improve the experience, what we offer and what we do for you at the Alford Community Campus. 

1.  

Do you have a current membership?

* required
2.  

Why did you choose to join the Alford Community Campus?

* required
3.  

Where do you find out about our classes and activities? (Select all that apply)

* required
4.  

Please rate ease of use of all the booking methods you use? (1 = Difficult. 5 = Easy)

* required
App
LLA Website
In person at a venue
Telephone
5.  

How satisfied are you with the following? (1 = Dissatisfied. 10 = Satisfied)

* required
Customer care from staff
Cleanliness of the venue
Condition of the venue
Condition of equipment
The range of instructor led programmes and activities
7.  

Do you attend exercise classes?

* required
8.  

Would you be interested in nutritional support and programmes?

* required
9.  

Do you use the swimming pool for exercise classes?

* required
10.  

Do you hire courts or pitches?

* required
11.  

When available, would you or a family member use the climbing wall?

* required
Select option
13.  

Would you like to become a customer champion? As a champion you will participate in focus group sessions to improve the programmes and experience at the Alford Community Campus.

* required