Adult Protection Committee

Financial harm includes theft, fraud, pressure to hand over or sign over property or money, misuse of property or welfare benefits, stopping someone getting their money or possessions, or being scammed by rogue traders, online scams, by email or by post.

Financial harm is one of the most common forms of harm reported to local adult protection units. It can have a significant impact on a vulnerable adult, not just on their finances, but also on their physical and mental health. Unpaid bills, having debts, taking out loans, or possessions going missing from their home, could all be signs of financial harm. Other signs could be that they look unkempt or thin, or has lost confidence, or are anxious or distressed.

How can you help?

The Grampian Financial Harm subgroup met today and discussed how to learn from people's experiences of financial harm to enable effective responses and resources to be developed. If you have a story around financial harm that you would be willing to share please respond using the my story tool on this page.

At the Adult Protection Committee meeting today Committee members considered the impact of the cost of living crisis on adults at risk of harm. Escalating prices and the impact this will have on residents are likely to increase numbers of adults that may require support and protection. Many actions have been agreed to increase the awareness of risk and the resources that can provide support.

The Committee were pleased to hear about the support that is currently available. If you need advice and support with the increased cost of living - please reach out.

Cost of living crisis - Aberdeenshire Council

One resident in the Garioch area recently saw workmen at her vulnerable

neighbour’s property, working on the driveway. Sensing something was amiss

she went to investigate and found one workman spraying a black tar-like

substance on the drive. When the resident asked the man what he was doing he

advised he was repairing a small hole. However, when she asked him to stop,

he quickly became abusive.

The resident entered her neighbour’s home to check on her and ask what was

happening. The neighbour advised that the workmen had come to her door

earlier that morning and offered to repair the small hole in the drive for £800 and

that she had been too frightened to say no, so had consented. No paperwork

had been provided and the men had started work straight away. The resident

went back outside and insisted that the men stop work immediately. The

foreman became highly abusive but the men all left, in their three vehicles when

the neighbour began filming them on her mobile phone. Details of the workmen

and their vehicles have been passed to Trading Standards and later Police

Scotland. Enquiries are ongoing.

If you don’t feel confident in dealing with cold callers at the door:

• speak to a trusted neighbour or friend who lives nearby to see if they

would be willing to act as your nominated neighbour, dealing with cold

callers to your home on your behalf,

• place ‘No Cold Caller’ stickers or notices near to your gateway and/or

front door to make it plain to visitors that cold callers are not welcome

(these can be obtained from Trading Standards or online from reputable

retailers for just a few pounds),

• if a cold caller comes to the door, you don’t have to answer or open the

door, simply call your nominated neighbour to see if they can assist you,

• if the caller refuses to leave your doorstep, especially if your nominated

neighbour is unavailable, phone the Police,

If you are a nominated neighbour:

• don’t let the caller enter your home,

• if possible, don’t let the caller enter your neighbour’s home either,

• make sure both properties are secured from people sneaking in whilst

your attention is elsewhere,

• never leave the caller alone in either house or permit them to move freely

about the property,

• check the caller’s ID carefully and verify it with their company, if possible,

• look the company number up in the Phone Book rather than relying on

information on the caller’s ID card,

• whatever happens, see the caller out of your neighbour’s house,

• if a caller or workman becomes aggressive or abusive, withdraw for your

own safety rather than risk making the situation worse,

• try to avoid getting into confrontations or arguments,

• get inside and call the Police on 999 if it becomes an emergency or 101 if

not,

Further information is available from Police Scotland at

https://www.scotland.police.uk/advice-and-information/scams-and[1]frauds/doorstep-crime-and-bogus-callers/ and from Take Five at

https://www.takefive-stopfraud.org.uk/advice/general-advice/doorstep-scam/

On the 20th April Committee members were supported by Improvement Service to undertake a self assessment and set priorities for the following two years. Positive progress has occurred with our current priorities despite the difficult years we have all had through the pandemic.

Looking forward there were be significant focus on improving practice around our use of data and engagement with service user, carers, families and the wider Aberdeenshire Community.

The Committee considers case reviews as a key tool to develop our practice and make sure better outcomes for adults at risk. The process for case reviews is followed where it is believed an adult has not been kept safe and learning can occur in the Adult Support and Protection partnership.

On the 20th April the Committee discussed 2 learning reviews. Work to develop improved practice around self neglect, holistic risk assessments and working partnerships were agreed to be taken forward.

Aberdeenshire APC welcomes the development of this video/resource, to support vulnerable adults to to recognise what makes a good friend and how some relationships can be harmful. Tricky Friends - YouTube

The Committee welcomed a presentation on ASP training in Aberdeenshire and thanked the Grampian ASP Learning and Development Group for their continued work in developing practice in Aberdeenshire.

Committee members met today and discuss current increase in demand across all ASP services and Organisations. The Grampian Capacity Assessment Pathway and Tool was presented and approved by Committee.

The committee had an interesting discussion around increase in large scale investigations and the Imapct of Covid 19 on Service User involvement in the Adult Protection Process.