Information & Advice Review (2023) - Partners and Services

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What are the Information & Advice Services?

A strategic approach to delivering Information & Advice Services across Aberdeenshire has been developed to ensure the sector is supported, resulting in good quality, accessible services which meets the National Standards.

These community-based services are integrated within the strategic framework which involves a substantial change to the way in which services are delivered for some of the most vulnerable in our community.

Main Delivery partners

Money Advice and Welfare Rights Money and benefits advice - Aberdeenshire Council

These teams have been developed and manage workers who support Aberdeenshire Council tenants with Money/Debt Advice, additional staff within the Primary Care settings and any other community or service placements. These additional posts are linked within identified GP Surgeries and has built capacity within the existing team, widened the remit which ensured clients could access a range of Information & Advice Services from one point of contact. This would include facilitating access to a range of support from employability programmes to support which will improve people’s health & well-being.

Using a person-centered approach, the team provides a flexible and accessible service to people living in Aberdeenshire.

To ensure good quality services are being delivered across the sector a Quality Assurance / Training Post has been developed as part of this team to ensure the service being delivered meets the National Standards and will support the whole sector to develop an integrated approach to delivery.

Commissioned Community Based Services

Independent Information & Advice Services across Aberdeenshire gives people community access to the range of support and services which the third sector have traditionally delivered. The service delivers General Advice, Money, Debt and Welfare Rights. This community-based services have been commissioned and is being delivered by Kincardine & Mearns Citizens' Advice Bureau (CAB) on behalf of all the local CABs that operate across Aberdeenshire.

Kincardine and Mearns Citizens Advice Bureau | Free, impartial and confidential advice (kamcab.org.uk)

South West Aberdeenshire Citizens Advice Bureau | Free, impartial and confidential advice (swacab.org.uk)

North West Aberdeenshire Citizens Advice Bureau | Citizens Advice Scotland (cas.org.uk)

North East Aberdeenshire Citizens Advice Bureau | Free, impartial and confidential advice (neacab.org.uk)

What are the Information & Advice Services?

A strategic approach to delivering Information & Advice Services across Aberdeenshire has been developed to ensure the sector is supported, resulting in good quality, accessible services which meets the National Standards.

These community-based services are integrated within the strategic framework which involves a substantial change to the way in which services are delivered for some of the most vulnerable in our community.

Main Delivery partners

Money Advice and Welfare Rights Money and benefits advice - Aberdeenshire Council

These teams have been developed and manage workers who support Aberdeenshire Council tenants with Money/Debt Advice, additional staff within the Primary Care settings and any other community or service placements. These additional posts are linked within identified GP Surgeries and has built capacity within the existing team, widened the remit which ensured clients could access a range of Information & Advice Services from one point of contact. This would include facilitating access to a range of support from employability programmes to support which will improve people’s health & well-being.

Using a person-centered approach, the team provides a flexible and accessible service to people living in Aberdeenshire.

To ensure good quality services are being delivered across the sector a Quality Assurance / Training Post has been developed as part of this team to ensure the service being delivered meets the National Standards and will support the whole sector to develop an integrated approach to delivery.

Commissioned Community Based Services

Independent Information & Advice Services across Aberdeenshire gives people community access to the range of support and services which the third sector have traditionally delivered. The service delivers General Advice, Money, Debt and Welfare Rights. This community-based services have been commissioned and is being delivered by Kincardine & Mearns Citizens' Advice Bureau (CAB) on behalf of all the local CABs that operate across Aberdeenshire.

Kincardine and Mearns Citizens Advice Bureau | Free, impartial and confidential advice (kamcab.org.uk)

South West Aberdeenshire Citizens Advice Bureau | Free, impartial and confidential advice (swacab.org.uk)

North West Aberdeenshire Citizens Advice Bureau | Citizens Advice Scotland (cas.org.uk)

North East Aberdeenshire Citizens Advice Bureau | Free, impartial and confidential advice (neacab.org.uk)

Page last updated: 25 Apr 2024, 04:37 PM