Aberdeenshire Bookings Customer Experience Survey

We Asked

We asked for your opinions on, and experiences with, booking certain activities and spaces through the Council’s current booking systems.

You Said

That overall the booking experience with the Council tended to be more negative than positive. You reported issues with completing bookings and difficulty in using our booking systems.

We will

We gathered your feedback and used this to help shape a business case for a new bookings system for the Council. We are currently reviewing the viability of this project. If approved, we will look to develop and implement a new booking system that is more streamlined and user friendly.