Insch Bus Service Survey

We sought your views about bus services to the Insch area. Our survey included questions about the Ready2Go Around Inverurie service which was introduced in August 2021 to replace timetabled journeys on Service 41 (Insch – Inverurie). Further information about Ready2Go can be found at Ready2Go bus services - Aberdeenshire Council

The survey was open to anyone but was aimed at bus users with experience of Ready2Go and/or bus service 41 for travel between Insch, or nearby settlements, and Inverurie.

The survey closed on Sunday, 30 October 2022. The full analysis report is available to view.

In our survey we asked about:

  • when and why Ready2Go customers use the service
  • why people do not use Ready2Go
  • whether or not you would recommend Ready2Go to a friend and your reason(s) for this
  • whether you previously used the Service 41 (Insch – Inverurie) bus service
  • given the option in future of one or the other, whether you would prefer a timetabled bus service or a demand responsive service like Ready2Go.

You told us:

  • 61% of respondents used Ready2Go
  • the most popular reason for using Ready2Go is social or leisure purposes, then shopping
  • 60% of Ready2Go customers would recommend the service to a friend
  • 63% of Ready2Go customers do not usually manage to book all the trips they want
  • 54% of respondents previously used Service 41 to get to Inverurie
  • 55% of all respondents would prefer a timetabled bus service, 34% would prefer a demand responsive service and 11% had no preference

We are using the data and detailed comments to inform:

  • an ongoing review of the current operation of Ready2Go
  • a forthcoming review of the Council’s passenger transport strategy
  • the planning of future Council-funded bus services in Aberdeenshire
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