Ready2Go Survey for Children and Young People - We Asked, You Said, We Will

Ready2Go Survey for Children and Young People

This survey was aimed at children and young people of school age who live in the Ready2Go Around Inverurie bus service operating area. A map of the area can be found on the Council’s website at Ready2Go around Inverurie - Aberdeenshire Council.

The Council pays for some bus services which included Ready2Go Around Inverurie which was run by Watermill Coaches. Ready2Go was a new type of bus service that was being tested, and has now ended.

We think the Council may have less money to pay for buses next year so we need to decide on which bus services should operate. We also want to plan bus services for future years.

You helped by telling us how you travel and what you think about Ready2Go. We wanted to know whether people like this type of bus service which must be booked, which is different to most other bus services that have a timetable and a fixed route.

The survey closed on Tuesday 3rd January 2023.

We asked

• When and why Ready2Go customers use the service
• If customers enjoy using the Ready2Go service
• Whether customers use the Ready2Go service alone or with an adult
• Given the option in future of one or the other, whether customers would prefer a timetabled bus service or a demand responsive service like Ready2Go
• How many days customers used the service on average every week
• How customers usually book a Ready2Go bus
• Which other bus services customers frequently use
• What alternative modes of getting to places customers use

You said

• 65.6% of respondents used Ready2Go.
• Respondents used the service for a variety of reasons, predominantly to meet with friends or family, to go to leisure or sports activities, go shopping and to go to/from school.
• 51.6% liked using the Ready2Go bus compared to 22.2% of respondents who sometimes liked it and sometimes not. 4.5% have indicated that they did not like the service.
• 53.6% of people told us that they mostly or always travelled alone compared to 12.1% who mostly or always travelled with an adult.
• 71.6% would prefer a bus like Ready2Go compared to 25.2% who would prefer a timetabled service. 13.1% are uncertain which one they would prefer.
• Most respondents told us that they used the service on two or more days per week.
• 59.7% of respondents told us that they used the Ready2Go app to book their journey compared to 2.2% who phoned in to book.
• Survey respondents told us that they use a variety of other bus services such as service 9, 10, 22, 37, 240 and 421.

We did

• The evaluation of the Ready2Go service after it ceases on April 2^nd, 2023
• A forthcoming review of the Council’s passenger transport strategy
• The planning of future Council-funded bus services in Aberdeenshire

A full report on the survey is available here: - Ready2Go Survey for Children and Young People Full Survey Analysis