Learner B's Story

Learner B self-referred to Community Learning and Development for ESOL support based on their need to improve their language and numeracy skills. They had some English language skills already, but written and verbal communication was very challenging for them. We were able to establish with learner B that they needed to improve their language skills to enable them to find and maintain employment, to financially support their family after fleeing the war in Ukraine.

Learner B’s first experience of ESOL provision was with our Multiply ESOL Literacies classes, joining in April 2024. The classes supported the learner to revisit the language skills they had previous acquired as a child and build on those to support the development of speaking and writing skills.

During classes the learner has been able to acquire many new skills which will directly impact their ability to integrate into their new community and support their children’s learning. They are now better equipped with an increased understanding of numbers and the associated skills to complete numeracy tasks to support everyday life activities including shopping, understanding bills and supporting their children’s home learning.

Showing a huge amount of commitment to learning in and outside of class, the learner was able to progress quickly. In one year, they have achieved Scottish Qualification Authority certificate in ESOL for Everyday Life at National 2 level and Numeracy at Level 2. Having these qualifications has directly impacted their ability to find work, they are now employed full time and continue to develop their skills through self-directed ongoing training and learning.