Service Review - St James' Court

St. James’ Court in Inverurie opened in 2015 as a purpose-built housing complex, consisting of self-contained flats that provide care and support to up to 24 adults with learning disabilities.

The service was initially provided by Inspire, which merged with Community Integrated Care—the current commissioned provider—in November 2023.

Aberdeenshire Council is currently conducting a review of the commissioned service at St. James’ Court. This is part of the Council’s routine activities to monitor and evaluate the delivery of commissioned services. In collaboration with Community Integrated Care, we will work together to gather relevant information and data to inform this review.

As part of the process, we have created a series of surveys to gather your views and opinions. Your feedback is important and will help us review and improve the service provided to the person you support or care about.

This survey is anonymous. Your responses will not be linked to you personally, and no identifying information will be collected.

The information you provide will be used only within the project group responsible for the service review. It will be analysed and presented in a summary report, and individual responses will not be shared in their raw format outside the project group.

Any feedback included in the report will be non-identifiable, meaning it will not be traceable to the individual who provided it.

We would like to ask you some questions to gather insights from care managers and other visiting professionals involved in assessment, planning, and coordination of support for individuals with learning disabilities supported at St James' Court. 

Please answer as openly and honestly as you feel comfortable. Your answers will help us understand what’s working well and what could be better. 

Submission deadline: by midday on Sunday 19th October 2025

Any questions, please feel free to contact by email:

Wendy Probert, Category Manager - wendy.probert@aberdeenshire.gov.uk

Maria Chan, Contracts Manager - maria.chan@aberdeenshire.gov.uk

 St. James’ Court in Inverurie opened in 2015 as a purpose-built housing complex, consisting of self-contained flats that provide care and support to up to 24 adults with learning disabilities.The service was initially provided by Inspire, which merged with Community Integrated Care—the current commissioned provider—in November 2023.

Aberdeenshire Council is currently conducting a review of the commissioned service at St. James’ Court. This is part of the Council’s routine activities to monitor and evaluate the delivery of commissioned services. In collaboration with Community Integrated Care, we will work together to gather relevant information and data to inform this review.

As part of the process, we have created a series of surveys to gather your views and opinions. Your feedback is important and will help us review and improve the service provided to the person you support or care about.

This survey is anonymous. Your responses will not be linked to you personally, and no identifying information will be collected.

The information you provide will be used only within the project group responsible for the service review. It will be analysed and presented in a summary report, and individual responses will not be shared in their raw format outside the project group.

Any feedback included in the report will be non-identifiable, meaning it will not be traceable to the individual who provided it.

We would like to ask you some questions to understand staff perspectives on service delivery, support planning, and outcomes.  

Please answer as openly and honestly as you feel comfortable. Your answers will help us understand what’s working well and what could be better. 

Submission deadline: by midday on Sunday 19th October 2025

Any questions, please feel free to contact by email:

Wendy Probert, Category Manager - wendy.probert@aberdeenshire.gov.uk

Maria Chan, Contracts Manager - maria.chan@aberdeenshire.gov.uk

St. James’ Court in Inverurie opened in 2015 as a purpose-built housing complex, consisting of self-contained flats that provide care and support to up to 24 adults with learning disabilities.

The service was initially provided by Inspire, which merged with Community Integrated Care—the current commissioned provider—in November 2023.

Aberdeenshire Council is currently conducting a review of the commissioned service at St. James’ Court. This is part of the Council’s routine activities to monitor and evaluate the delivery of commissioned services. In collaboration with Community Integrated Care, we will work together to gather relevant information and data to inform this review.

As part of the process, we have created a series of surveys to gather your views and opinions. Your feedback is important and will help us review and improve the service provided to the person you support or care about.

This survey is anonymous. Your responses will not be linked to you personally, and no identifying information will be collected.

The information you provide will be used only within the project group responsible for the service review. It will be analysed and presented in a summary report, and individual responses will not be shared in their raw format outside the project group.

Any feedback included in the report will be non-identifiable, meaning it will not be traceable to the individual who provided it.

We would like to ask you some questions to gather insights from family members and guardians who are involved in supporting individuals with learning disabilities supported at St James' Court. When answering these questions, please consider the service provided to the person you care about or support, who lives at St James’ Court.Your responses should reflect your observations and experiences of how the service supports them in their daily life.

Please answer as openly and honestly as you feel comfortable. Your answers will help us understand what’s working well and what could be better. 

Submission deadline: by midday on Sunday 19th October 2025

Any questions, please feel free to contact by email:

Wendy Probert, Category Manager - wendy.probert@aberdeenshire.gov.uk

Maria Chan, Contracts Manager - maria.chan@aberdeenshire.gov.uk

St. James’ Court in Inverurie opened in 2015 as a purpose-built housing complex, consisting of self-contained flats that provide care and support to up to 24 adults with learning disabilities.

The service was initially provided by Inspire, which merged with Community Integrated Care—the current commissioned provider—in November 2023.

Aberdeenshire Council is currently conducting a review of the commissioned service at St. James’ Court. This is part of the Council’s routine activities to monitor and evaluate the delivery of commissioned services. In collaboration with Community Integrated Care, we will work together to gather relevant information and data to inform this review.

As part of the process, we have created a series of surveys to gather your views and opinions. Your feedback is important and will help us review and improve the service provided to the person you support or care about.

This survey is anonymous. Your responses will not be linked to you personally, and no identifying information will be collected.

The information you provide will be used only within the project group responsible for the service review. It will be analysed and presented in a summary report, and individual responses will not be shared in their raw format outside the project group.

Any feedback included in the report will be non-identifiable, meaning it will not be traceable to the individual who provided it.

We would like to ask you some questions to gather insights from management involved in assessment, planning, and coordination of support for individuals with learning disabilities supported at St James' Court. 

Please answer as openly and honestly as you feel comfortable. Your answers will help us understand what’s working well and what could be better. 

Reference documents within the survey:

- Scottish Cares – Ethical Commissioning for the Independent Sector Page 37)

-  Aberdeenshire Health and Social Care Partnership Learning Disabilities Strategy, Be All You Can Be

Submission deadline: by midday on Sunday 19th October 2025

Any questions, please feel free to contact by email:

Wendy Probert, Category Manager - wendy.probert@aberdeenshire.gov.uk

Maria Chan, Contracts Manager - maria.chan@aberdeenshire.gov.uk

St. James’ Court in Inverurie opened in 2015 as a purpose-built housing complex, consisting of self-contained flats that provide care and support to up to 24 adults with learning disabilities. The service was initially provided by Inspire, which merged with Community Integrated Care—the current commissioned provider—in November 2023.

Aberdeenshire Council is currently conducting a review of the commissioned service at St. James’ Court. This is part of the Council’s routine activities to monitor and evaluate the delivery of commissioned services. In collaboration with Community Integrated Care, we will work together to gather relevant information and data to inform this review.

As part of the process, we have created a series of surveys to gather your views and opinions. Your feedback is important and will help us review and improve the service provided to the person you support or care about.

This survey is anonymous. Your responses will not be linked to you personally, and no identifying information will be collected.

The information you provide will be used only within the project group responsible for the service review. It will be analysed and presented in a summary report, and individual responses will not be shared in their raw format outside the project group.

Any feedback included in the report will be non-identifiable, meaning it will not be traceable to the individual who provided it.

We’d like to ask you some questions about the support you get at St James’ Court. Please answer as openly and honestly as you feel comfortable. Your answers will help us understand what’s working well and what could be better. 

Submission deadline: by midday on Sunday 19th October 2025

Any questions, please feel free to contact by email:

Wendy Probert, Category Manager - wendy.probert@aberdeenshire.gov.uk

Maria Chan, Contracts Manager - maria.chan@aberdeenshire.gov.uk